Real time service error in Retail serve side

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Posted on by Hassan_rulz

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Hi All,

I am seeing bulk of error logs in events viewer of my "Retail Server" on which we have retail server and real time service installed of AX 2012 R3 CU11.

Can anyone guide me how to check which user/Mpos is generating these events?

Event:

Cannot create a record in Customers (CustTable). Customer account: C0211125, Elizabeth Teter.
The record already exists.

0333.event.png

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Shafeeque P. 6,533 Moderator on at

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This looks like a number sequence or primary key validation issue on CustTable. In order to make sure that the issue is not limited to POS, try creating a AR customer from AX client.

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