Missing dependencies in my contact solution .. Deployment failing

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Posted on by sandeepc

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Hi,All

This is urgent ..

Deployment failing in dev instance as we try to deploy from dev to test .

Showing missing dependencies from msdyn_agent group solution

Active agent language view

Active agent region view.

Should I add those views in my contact solution or can I delete it ..

Need urgent help asap.

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Dynamics 365 general

Power Platform integration

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Tom_Gioielli 2,871 Super User 2025 Season 2 on at

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I would recommend finding the solution where those views are included, and seeing what your solution version number is. Then go to UAT and make sure you have the same solution version installed.

I would strongly recommend against simply deleting a Microsoft provided view, as it can have unintended consequences and cause all sorts of issues. You are much better off making sure that your Dev environment and test environment include the same installed solutions and versions instead.

If this answer helped, please consider marking as verified.

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André Arnaud de Cal... 301,482 Super User 2025 Season 2 on at

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Hi Sandeepc,

Can you tell us what exact Dynamics 365 solution you are using? Can you also share the exact error log message with us?

Please note that this is a public forum monitored by volunteers. We spend our spare time helping with answering community questions. In case it is really urgent, you can better have a contract with a company for support with specific guarantees on response times.

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sandeepc 5,514 on at

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My solution in contact solution

Error says : missing dependencies

Solution: msdyn_agentgroup

ParentSchema name : msdyn_agentlanguage

Display name: Active Agent language

Dependent : user entity

But we never used agent group or agent language or agent region in our contact solution

I tried adding active agent language view agent group entity but still same issue ...

How to fix this issue pls let me know

Today is deployment ... Any suggestions will be marked as verified

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sandeepc 5,514 on at

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in Dev version is 1.0.200.2 and in test version is 1.0.196.2

should i need to add agent language and agent region entity in my contact solution? or even if these entities are not there i can deploy? as these 2 entities are showing have dependency with user entity.

PFA i can see language and region subgrid in user entity which is showing default view as user subgrid langiage view. do i need to keep this or i can remove it?
or should i add this view in my contact solution i am not sure here what to do

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HBH 174 on at

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We are having the same issue basically and it is not related to solution versions. We are trying to import our solution to a client dev environment and getting the standard failed import error because of missing Agent Language and Agent Region msdyn_AgentGroupManager View components and this is coming from a pristine development environment with only our core development solution on it. We have an open support ticket at level two and telling our team to elevate it, this is a client we are always updating and now three days behind.

This looks like an incompatibility between core MS entities with possible differences in MS updates or regions. Any suggestions would be appreciated.

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