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Microsoft Dynamics 365 | Integration, Dataverse...
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Question around managing email notifications to admins (MC584218)

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Posted on by 8
Hello Everyone, 
 
I hope someone can help me with this question. Microsoft recently announced the following change: MC584218 – Manage email notifications to admins. I have a question about this part of their notification:

Direct email notifications are sent to users who are assigned a pre-configured administrator role in an impacted Dynamics 365 or Power Platform environment, or Microsoft Dynamics 365 Lifecycle Services (LCS) project or environment.

My colleagues and I are Power Platform Administrators and Dynamics 365 Administrators, which I believe are pre-configured administrator roles, but none of us have been receiving notifications. I know there is a PowerShell command to set additional recipients to receive emails, but I believe this should be automatic for admin roles.
 
Has anyone else experienced this issue, or do you need to have some additional role assigned to start getting these notifications?
I have the same question (0)
  • Verified answer
    RudyZhang Profile Picture
    Microsoft Employee on at
    Hi,
     
    According to the official documentation, by default, administrators should receive email notifications.
     
    You can try to set your administrator's email to receive notifications using the 'Set-AdminPowerAppCdsAdditionalNotificationEmails' command as a temporary solution.
     
    Alternatively, if you believe that your issue has affected your business, you can also seek technical support from Microsoft using the link below.
    https://admin.powerplatform.microsoft.com/support
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang
     
  • RalphyC Profile Picture
    11 on at
    Hi @AlexW1 did you ever get this sorted? I have the same issue currently...
     
    Cheers
    Ralph

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