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Customer experience | Sales, Customer Insights,...

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Error: You don't have passes for this session

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Posted on by POJA85

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Hi,

I have set up an Event in Marketing, added a session and pass to the Event. And added the pass to the session.

But when I try to manually add a participant to the session, I get an error:

Exception 'InvalidPluginExecutionException' occured: You don't have passes for this session.

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Leco Lv Microsoft Employee on at

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Hi partner,

According to your description, I reproduced your error. here is the prompt” You don't have passes for this session”. It means that the contacts you manually added have not yet purchased the session pass, so you cannot add them successfully.

The contact needs to have a pass for this session.

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