web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Correct Posted Purchas...
Small and medium business | Business Central, N...
Answered

Correct Posted Purchase Credit Memo

(0) ShareShare
ReportReport
Posted on by INITMAN 100

Hello

Please can someone advise on the best way to correct a Purchase credit Memo that has been posted to the wrong account.

If I delete the memo, I assume that deletes the document only and not the transaction.

The only option I know is to raise a "Dummy" invoice to match against the Purchase Credit  Memo and then raise another Purchase Credit Memo to the correct account.

Is there any other, perhaps quicker way?

Thanks

I have the same question (0)
  • Suggested answer
    JAngle Profile Picture
    JAngle 121 on at
    RE: Correct Posted Purchase Credit Memo

    The “Cancel” button makes it quick by doing the transactions for you.

    If you want it all done in one maybe create an invoice manually and copy the document. Then add a minus qty. line for the credit on the invoice

  • INITMAN Profile Picture
    INITMAN 100 on at
    RE: Correct Posted Purchase Credit Memo

    Hi Josh

    I don't seem to have a cancel button on my version of BC. Can you tell me where I need to look, please?

    Thanks

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 93,151 Super User 2025 Season 2 on at
    RE: Correct Posted Purchase Credit Memo

    Hi, yes “Cancel” button can only be used in Posted Purchase Invoice, not in Posted Purcahse Credit Memo.

    For your situation, I recommend using the Copy Document feature.

    1. Copy wrong Posted Purcahse Credit Memo to create a new purchase invoice and post it.

    pastedimage1641340719552v1.png

    2. Create a new right Purchase credit Memo.

    Please try it in a test environment or company first.

    Hope this will help.

    Thanks.

    ZHU

  • INITMAN Profile Picture
    INITMAN 100 on at
    RE: Correct Posted Purchase Credit Memo

    Hi ZHU

    Thank you for your answer.

    However, i dont think there is a copy function for a posted purchase credit memo?

    Your window is showing a purchase invoice

    Thanks

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 93,151 Super User 2025 Season 2 on at
    RE: Correct Posted Purchase Credit Memo

    Hi, yes, you need to cancel posted purchase credit memo by creating a new purchase invoice. In other words, you can't cancel posted purchase credit memo on posted purchase credit memo page.

  • INITMAN Profile Picture
    INITMAN 100 on at
    RE: Correct Posted Purchase Credit Memo

    Thank you

    Regards

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 3,750

#2
Sumit Singh Profile Picture

Sumit Singh 2,689

#3
YUN ZHU Profile Picture

YUN ZHU 1,987 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans