I have set up a Contact Capture form, which is embedded on our own website (not a MSDyn Portal or Marketing Page), to capture subscription list sign ups.
The form has form-level DOI set up.
When I test the form, I get the DOI confirmation email, and then I can click on the 'confirm' button and I get taken to the thank you page.
I then check CRM and the new contact is created, and added to the subscription list. However, the 'Allow Bulk Email' field is set as 'Do Not Allow', so even though the contact is on the subscription list I can't send them any emails unless I manually change this field.
Should the form/DOI process be setting this field as 'Allow' and if so, why isn't it doing it?
As a side note, our the 'Allow Bulk Email' field is set to 'Do Not Allow' as default when creating a new contact (so that we can make sure we're not emailing people unless they've opted-in).
What am i missing in the process to set this field to 'Allow' once the user has opted-in?