AOS is unavailable

(0) Share

Report

Posted on by Community Member

Hi all, I would like to ask my concern. Anyway my configuration is working on PC_1, but on PC_2, PC_3 is not, the error displays below:

8424.aos-error.png

Can someone explain this. why?

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (1)

Suggested answer

JII SAADUDDIN 1,832 on at

Like (0)

Report

RE: AOS is unavailable

Your welcome, Prista!

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: AOS is unavailable

Thanks jii

"Better Solutions. Do these!

Oopen your AOS Server Machine.

Step 1: Run AX Setup > Remove Components > Checked AOS

Step 2: Run AX Setup > Add Components > Check AOS to install new AOS name.

Year! Out! Hope all is well.

Restart AOS server PC"

We did great better! thanks again jii

Was this reply helpful? Yes No
Verified answer

JII SAADUDDIN 1,832 on at

Like (1)

Report

RE: AOS is unavailable

Hi Prista.

The sounds like PC_2 & PC_3 domain account is not yet allowed on your AOS server. It couldn't execute without permission while service execution account excerpt..

Experienced Solutions. Do these options!

Option 1. Open SQL Management Studio > Security. also check > Database > Security. After account created/added. Right click > Properties > see Server Roles & SErver Mappings.

Option 2. Check your SQLServer name to Log On As. Use your appropriate domain account. Advice to your system administrator before re-change the account. I would suggestions to use Network Service as Log On As from Services.

Added options: Contact your Network Administrator to check active directory if PC_2 and PC_3 domain account is exist or configured locally. check both PC: Right-click This PC > Properties > review Domain details if correct!

Better Solutions. Do these!

Oopen your AOS Server Machine.

Step 1: Run AX Setup > Remove Components > Checked AOS

Step 2: Run AX Setup > Add Components > Check AOS to install new AOS name.

Year! Out! Hope all is well.

Restart AOS server PC

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: AOS is unavailable

Hi keimak, thanks for this. I didn't noticed it. I will try then.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: AOS is unavailable

Hi Mahomoud, thanks yes I already checked that. But I have some found related to your suggestions.

Every time I ping the PC_2 and PC_3 to my AOS server. it shows my normal IP xxx.xxx.xxx.xxx

But when my PC_1 pinging to AOS server. it shows abnormal IP like efds$.akjlx.jkgir#.irtopf

something like that. Can you gave me clue? is it related to services?:

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: AOS is unavailable

Hi Martin, yes they are same configuration and connected on the same AOS. my server is standalone

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

RE: AOS is unavailable

This might be blocked by firewall. Check firewall settings if active.

Was this reply helpful? Yes No
Suggested answer

Mahmoud Hakim 17,887 on at

Like (0)

Report

RE: AOS is unavailable

This error come when service down or network disconnected for your PC.

Check the service AOS for this client is running or not

Was this reply helpful? Yes No
Martin Dráb 236,162 Most Valuable Professional on at

Like (0)

Report

RE: AOS is unavailable

On which machine is the AOS installed? Are all three machines using the same configuration, i.e. are they connecting to the same AOS?

Was this reply helpful? Yes No