Customer SOA - how does the balance calculated in Navision 2018?

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Posted on by joshtechsolutions

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Hi Community,

May I find out for Customer's Statement of Account, how does this work? Where the previous balance is 0.00, then 801.30 + 157.50 = $308.50? How come the figures is so strange?

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YUN ZHU 76,297 Super User 2024 Season 2 on at

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RE: Customer SOA - how does the balance calculated in Navision 2018?

Hi, I briefly checked the source code in BC.

"Remaining Amount" and "Original Amount" are taken from Customer Ledger Entries.

Start Blance and Cust Balance (Running Total) are taken from the Customer card

There may be complex logic that I missed, but I hope it can give you some hints.

Thanks

ZHU
joshtechsolutions 4,460 on at

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RE: Customer SOA - how does the balance calculated in Navision 2018?

Hi Marco,

It didn't seems to explain why, it also didn't mentioned how to report works.
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Marco Mels on at

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RE: Customer SOA - how does the balance calculated in Navision 2018?

Hello,

Please have a look here:

learn.microsoft.com/.../receivables-collect-outstanding-balances

Thank you.