Hello,
I was matching a bank transaction to an invoice, then I went to post the matched transaction, but I could not recall if it was the correct invoice. So when the pop-up said, "Are you sure you want to post this transaction?", I clicked "No" so that I could go back and check it. However, when I went back to check, the transaction was already gone. Okay, so then I was looking for it and could not find it, but found it in "excluded transactions". So I unchecked the box for excluded transaction and then went along to match the transaction. When I went again to try to post the matched bank transaction to the invoice, the system stops me and gives me this standard error which states:
"Document No. must have a value in Gen. Journal Line: Journal Template Name = xxxx-xx, Journal Batch Name= xxxx, Line No.= #####. It cannot be zero or empty."
I tried other transactions and I get the same error. I logged out and back on, and the same error comes up.
Please help me fix this.
Thank you.
5
Share
Report
All responses (
Answers (
