web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

3D object scale change on import

(0) ShareShare
ReportReport
Posted on by 5

I import a STL file as my custom 3D model to PC app. But it's become too large when I try to use it in Hololens app.

It about 15mm long when I measure it on CAD. But it become bigger than a 3m long table then I try to place it to the step, that I must pinch the Scale Hologram control two or three times to see the whole hologram.

I check the file from the Guides model-driven app. It's seems that Guides has automatically conversion the STL file to a GLB file. I download the GLB file form Guides model-driven app. And find the scale of model on GLB file is difference from in STL file (about 40 times bigger?).

I guess there may be some problem on conversion, but I don’t know how to solve it. And it will be nice if it can be solved without use other software that need extra license like Unity.

I have the same question (0)
  • Verified answer
    RyanN Profile Picture
    on at

    Hi Qingmeng

    Guides sets the scale for all 1 meter - so your 15mm model is being enlarged to meters. If you convert your source model to meters and then export it should appear as expected in Guides. 

    See the blue call out box on this page for further detail: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/3d-content-guidelines/optimize-models

    Ryan

  • Qingmeng Profile Picture
    5 on at

    Thank you for your response.  I tried it  and it was solved successfully.

    Thanks again~

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 55 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Scott Jackson UK Profile Picture

Scott Jackson UK 22

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans