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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / (?) "Help and Sup...
Small and medium business | Business Central, N...
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(?) "Help and Support not working.

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Posted on by Harsh Patel 130

Hey, I recently upgraded from Business Central on-prem V19 to V20, but after upgrading I noticed the 'Help and Support' or (?) button not working. All the other buttons work just fine. Has anyone encountred this bug/problem before? Or anyone any suggestion for fix?

Thanks,

Harsh 

I have the same question (0)
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 93,222 Super User 2025 Season 2 on at
    RE: (?) "Help and Support not working.

    Hi, I've seen similar issues on Yammer (BC21), which were quickly resolved by Microsoft.
    I think you can try to update the latest CU.

    More details: https://www.yammer.com/dynamicsnavdev/threads/1949180372566016

    pastedimage1670889662179v1.png

    Hope this helps.

    Thanks.

    ZHU

  • IU-23101044-0 Profile Picture
    IU-23101044-0 10 on at
    (?) "Help and Support not working.
    I am not a user of Yammer. Can u post the answer here.
  • Gonzalo CEI Profile Picture
    Gonzalo CEI 9 on at
    (?) "Help and Support not working.
    I've the same issue but in bc24, how did you solve it? 
     
    I don't have an account in Yammer :(
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 29,977 Super User 2025 Season 2 on at
    (?) "Help and Support not working.
     
     
     
    You can try this fix:
     
     
    Alternatively, you can try firefox? Or upgrade to the latest CU if possible.
     

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