What does the "external item description group" do when the Account code is set to "Group"?

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Posted on by Marco M

In a released products external item description (either under purchase tab or sales tab), you can add external item descriptions for a specific vendor / customer in "Vendor / Customer relation". However, when you change the "Account code" to "group", instead of choosing Vendor groups or Customer groups, "Vendor / Customer relation" now chooses "external item description group",which does not seems to be related to group of customers or vendors.

So, my question is what is the usage of this "external item description group", and how do it make my external item descriptions apply for a group of vendors or customers?

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Charlotte X on at

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Hi Macro,

For external item description, you can associate the item number of a customer or supplier with a published product. When many customers or suppliers use the same item number, you can create a customer or supplier group to simplify the maintenance of product information.

For external item description group, it is another item classification method provided by the system when the item group does not meet the requirements. Its function is the same as the item group.

For customer groups, go to Sales > Setup > Items > External item description to create and maintain the groups and the related item numbers. To associate customers with a group, go to Accounts receivable > Customers > All customers, and then, on the Sales order defaults Fast Tab, specify a value in the Item - customer group field.

For vendor groups, go to Procurement and sourcing > Setup > External item description group to create and maintain the groups the related item numbers. To associate vendors with a group, go to Accounts payable > Vendors > All vendors, and then, on the Purchase order defaults Fast Tab, specify a value in the Item - vendor group field.

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Marco M 8 on at

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Thanks for your explanation, Charlotte! However I didn't find Purchase / Sales order defaults Fast Tab in All customers / vendors page( as shown below):

Would you please tell me where can I find this fast tab? Thank you.

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Charlotte X on at

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You can click on a specific account, and you'll see the Sales order Defaults Fast Tab when you go to the page. The screenshot is as follows:

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Marco M 8 on at

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Yes, I see it now. Thank you Charlotte!

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André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

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Hi Marco,

If the reply from Charlotte answered your question, please mark her answer. There is a 'Yes' link below "Did this answer your question?". By doing so, the status of the question will be set to answered which would be helpful for other people having the same question.

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