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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to disable the Add...
Microsoft Dynamics CRM (Archived)

How to disable the Address Autocomplete functionality?

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Posted on by Community Member Microsoft Employee

Hello,

I have noticed that some of the forms on my CRM environment have an address autocomplete functionality, but I can't find out how to disable it as I don't need it for the Account entity(but I want to keep it on my other forms).

Although it is a great functionality and I wanted to ask if it can be purchased separately or it comes only as a part of MS CRM 2016 Online?
Lastly I am interested if the functionality is available for On Premise users and for users utilizing older MSD CRM versions (2011, 2013 and 2015).

I've spent a lot of time browsing forums but couldn't find any useful information.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable the Address Autocomplete functionality?

    Much obliged! It really helped me.

    Hugely useful indeed.

  • Suggested answer
    Markus_Moser Profile Picture
    Markus_Moser 65 on at
    RE: How to disable the Address Autocomplete functionality?

    You can disable it in the Field Service settings.

    Check this link: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/turn-on-auto-geocoding

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: How to disable the Address Autocomplete functionality?

    This can be done but you will have to modify couple of JS libraries. For example for account you will have to modify msdyn_/GeoCodeUtils/GeoCodeForm.js to remove attaching of handlers to fields. That should do the trick.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable the Address Autocomplete functionality?

    Thank you for your answer.

    Do you know if the functionality can be enabled/disabled for certain entities?

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: How to disable the Address Autocomplete functionality?

    Yes. It's a Field Service component and at the moment it's available for Online deployments only. But if you want to port this solution to On-Prem it's definitely possible. All you need is smart developer who will write new/mimic existing solution.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable the Address Autocomplete functionality?

    7450.Capture.PNG

    I believe this is the FieldOne solution as well but since I am interested in the address auto suggest functionality (I and can't find much information/documentation) I was wondering if I am correct.

    It would be a pity if it is available only for online users...

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable the Address Autocomplete functionality?

    I just registered a free trial account and I found this functionality (which wasn't present in previous free trial accounts). I would like to implement it on a few of my On Premises environments but I couldn't find much information.

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: How to disable the Address Autocomplete functionality?

    Hello,

    I believe you mean pop-ups with autoresolve of addresses. It's a part of Field Service (formerly known as Field One Service). AFAIK now it's available for CRM Online only.

    Just to be sure - can you please provide a screenshot how does that address autocomplete work?

  • TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: How to disable the Address Autocomplete functionality?

    Hi Kristina

    Are you using a 3rd party tool like Postcode Anywhere?

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