When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

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Posted on by KailamD

Currently trying to post a transfer order for a number of lines into a second location. Moving from a complex warehouse via in transit to a non complex warehouse, the pick for the transfer has been complete and the ship has been updated for the items to be shipped, however when the shipment is posted the error message above shows.

I've checked all the items in the transfer and they were added to the list with a Prod. Posting group on the item card. What other area would I need to check?

This is BC SAAS Environment

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Nitin Verma 21,696 Moderator on at

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RE: When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

Hi,

Please try to debug this issue, most probably it related to Gen. Posting setup with the Item .

Thanks

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VAILO 10 on at

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RE: When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

Hi

We are having this issue, did you resolve it? Do you remember what was the cause?

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Alfredo_Iorio 1,262 on at

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RE: When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

Did you check the Item Journal Templates? Errors about line no = 0 are typically caused by missing setup on journal templates or batch.

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Inge M. Bruvik 1,045 Moderator on at

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RE: When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

If it is not on the item journal template as Alfredo suggest it can also be a missing setup on one of the items involved.

Maybe also worth checking the Inventory posting setup for all the locations involved.

If you have many lines in your journal you can try to post them in smaller batches to try to identify the specific line that cause the error.

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Jun Wang 8,184 Super User 2025 Season 2 on at

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RE: When making a transfer order the following error message pops: "Gen. Prod. Posting group Must have a value in Item Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero of empty"

check the inventory setup page of ship from location, in the below example user transfer from Blue location and this is the setup. Also try to filter on the line no. zero as indicated on the error message. I feel weird on the error cause it says the name of the batch, template, line no. all as Zero. I agree with the previous suggestion by Inge to post by small batch to pinpoint the problematic line.

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