Bulk loading knowledge base articles

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Posted on by Community Member Microsoft Employee

Hi experts,

My client has thousands of knowledge base articles on another portal that they would like to have in Dynamics 365. Manually copy and pasting these articles would not be the best approach to go forward with this due to time constraints, etc.

Is there any way we can bulk load KB articles into Dynamics 365? Whether it be from some 3rd party tool or any other way?

Thanks,

Jon

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Alex Fun Wei Jie 33,626 on at

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RE: Bulk loading knowledge base articles

Hi

there is no such tool but you can export the data from the source as excel file and import it to Dynamics 365.

[View:https://www.google.com/amp/s/thatcrmblog.wordpress.com/2016/08/31/importing-articles-into-dynamics-crm/amp/]
Community Member Microsoft Employee on at

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RE: Bulk loading knowledge base articles

Its's an external website where they house their KB articles.
Alex Fun Wei Jie 33,626 on at

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RE: Bulk loading knowledge base articles

Hi

another portal = ?