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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Bulk loading knowledge...
Microsoft Dynamics CRM (Archived)

Bulk loading knowledge base articles

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Posted on by Community Member

Hi experts,

My client has thousands of knowledge base articles on another portal that they would like to have in Dynamics 365. Manually copy and pasting these articles would not be the best approach to go forward with this due to time constraints, etc.

Is there any way we can bulk load KB articles into Dynamics 365? Whether it be from some 3rd party tool or any other way?

Thanks,

Jon

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I have the same question (0)
  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi

    another portal = ?

  • Community Member Profile Picture
    Community Member on at

    Its's an external website where they house their KB articles.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi

    there is no such tool but you can export the data from the source as excel file and import it to Dynamics 365.

    [View:https://www.google.com/amp/s/thatcrmblog.wordpress.com/2016/08/31/importing-articles-into-dynamics-crm/amp/]

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