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Supply chain | Supply Chain Management, Commerce
Unanswered

Is it possible to reverse or unpick a pick line on a sales order work?

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Posted on by 28

The setup is items with serial number and each license plates equals the serial number.


If a individual item with a serial number is faulty and it already have been picked on a sales order work by scanning the license plate, is there any way to reverse or unpick this line on the work straight away from the mobile device? I want to directly replace the defective item with serial number with a new serial number.

I can't reverse the work from rich client because there is no way to scan the barcode for license plates after the put stage on the work. I can't reduce picked quantity on shipment while I have to scan an extra license plate for a new serial number and it's to late to do an over pick in Mobile device. As I understand it, you have to do the over pick in Mobile device before you do the pick, not after.

I would be grateful if anyone have an idea how to solve this scenario.

  • Laurens vd Tang Profile Picture
    2,320 Super User 2025 Season 1 on at
    RE: Is it possible to reverse or unpick a pick line on a sales order work?

    Hi Johan,

    I think you can do the unpicking only via Dynamics 365 SCM.

    Regards,

    Laurens

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