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ReportHow we can add timer function in cases and where the data of timer saved?
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How we can add timer function in cases and where the data of timer saved?
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check this.. This might help you .. ansrikanth.com/.../active-time-in-a-tab-display-timer
It is for customer services and i dont want count-down, I want count-up, similarly if any way to implement timer functionality in Unified Service Desk.
Hello Shakti,
you can find a guide here:
docs.microsoft.com/.../add-timer-forms-track-time-against-enhanced-sla
and here:
docs.microsoft.com/.../add-timer-control-case-form-track-time-against-sla
I hope this helps you?
Here is how to add a SLA time to a record
community.dynamics.com/.../adding-sla-39-s-to-other-entities
Is the purpose is for SLA?
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