The AOS´XXX# cannot be reached

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Hello,

after installing the AOS für Dynamics AX2012 on a new server, I try to install der reporting services extensions. The setupprocess stops with following errormessage:

The AOS 'Name@2712' cannot be reached. Setup cannot continue.Verify that you entered the correct server information an that the AOS is running.

I have no Problem, to access via AX2012 client the AOS, but setup has problems and I cannot finish the setup.

I get this error by installing:

reporting services extensions, analysis services extensions and trace parser

Has anybody an idea, what I am doing wrong?

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Thomas Wilke 150 on at

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Same problem here :(

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640579632b5c4e6780a... 4,730 on at

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Can you verify if AOS was up ?

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Thomas Wilke 150 on at

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Yes AOS is up and reachable under the port which is mentioned in the error message.

I can connect to the AOS with an AX2012 client.

Maybe it's a problem with the right of the bcproxy user?

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Jørgen Dam Knudsen 340 on at

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Hi, I have the same problem today.

Did you ever resolve this?

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Thomas Wilke 150 on at

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The only thing that worked for me was a new AOS installation with the required features enabled during this installation.

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Community Member on at

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My workaround was following. Uninstall all AX-Components and run the CCcleaner. Delete any entry with Dynamics AX2012 in the regestry.

After that procedure, I could install everything.

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Jørgen Dam Knudsen 340 on at

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Ok, tried uninstalling, reg cleanup, rebooting, reinstalling, but with the same result.

BUT, with some further invsetigating with SQL Profiler, it turned out to be a defect SP (CreateUserSession), as the initial installation never created the two SPs CreateUsersession and CreateServerSession, and I got hold of a scripted version of these, and installed them manually.

It turned out to be scripted versions from Ax2009, and after copying them from a AX2012 database everything worked just fine

Thats 10 hours down the drain, but perhaps a bit more clever !?

Thanks for your fast respons.

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Tung M. Vo 20 on at

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I meet that problem also, and find out my user account that install Reporting Services Extensions and Analysis Services Configuration does not exists in Ax 2012 users list. So I just need to create the user account into Ax 2012 and the connection is ok.

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Jesmond Giordmaina 80 on at

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Possible answer if you were installing EP and got the error reported above: -

Ensure that the BCP account is correctly setup in the AX "System Service accounts" form. That is where the installer picks the BCP account from, and if for some reason it is not setup under the correct domain, you will get the error reported above.

To access this form: AX 2012>>System Administration Module>Setup Tab>System>System Service Accounts

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Evaldas 1,800 on at

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Verifying "System Service accounts" worked perfectly for me ;) Thanks!!!

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