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Life Insurance Enrollment window - Last Change user is incorrect GP 2018R2

Posted on by 275

We just noticed that "Last Change" at the bottom of the Life Insurance Maintenance window is displaying random user names.  The users shown are GP users, but they are users that do not have access to this window, and could not have made any changes.

There are change records in the HR_Benefit_History_2 table (HR2BEN10) that have the last change information, which looks correct.  But that is not the information shown in the Life Insurance Maintenance window.

Has anyone else has noticed this problem?

  • Suggested answer
    Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    RE: Life Insurance Enrollment window - Last Change user is incorrect GP 2018R2

    Here is a forum post that has a good explanation about this too

    community.dynamics.com/.../72411.aspx

    Basically the first person who logs for the day, into GP triggers a stored procedure that updates age based life insurance premiums in HR(which is linked to payroll).

    We do not check to see if this person has HR access or not, so you may see some random user that may have changed the age base life insurance tables as the system does this automatically for you each day at login.

    After reviewing the above and the article, let me know if you have further questions, thanks

  • ShawnMD Profile Picture
    ShawnMD 1,456 User Group Leader on at
    RE: Life Insurance Enrollment window - Last Change user is incorrect GP 2018R2

    How is the data changed normally?  Via integration from open enrollment or is it manually by a specific user who does have permission?

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