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Customer experience | Sales, Customer Insights,...
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Relevance search API error

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Posted on by 25

Hi,

I'd like to utilise the Relevance Search API in my application:

Search across entity data using relevance search (Microsoft Dataverse) - Power Apps | Microsoft Docs

Unfortunately when I make the API call (POST [Organization URI]/api/search/v1.0/query) I get the following error message:

"Message""Failed to get search url for organization: a12345b6-1a23-1ab2-aab1-ab12345678ab",
"ExceptionMessage""Failed to get search url for organization: a12345b6-1a23-1ab2-aab1-ab12345678ab",
"ExceptionType""Microsoft.Crm.ObjectModel.ExternalSearch.SearchUrlNotFoundException",
Please can someone advise on how to resolve this issue? It sounds like maybe something isn't configured.
We are using Dynamics 365.
Regards,
Andy
I have the same question (0)
  • edmunch Profile Picture
    Microsoft Employee on at

    Have you tried toggling the 'Relevance Search' option in PPAC?

  • Andy Whitworth Profile Picture
    25 on at

    Thanks for the response but yes it's already enabled.

  • Suggested answer
    Andy Whitworth Profile Picture
    25 on at

    Apologies I misread the suggestion, I turned off relevance search and turned it back on and it started working.

    Thank you.

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