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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / User able to post Invo...
Microsoft Dynamics AX (Archived)

User able to post Invoice Journal with a duplicate invoice number. AX 2009

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Posted on by dynamics developer 2

Hi guys,

I have a strange scenario where one user can post an invoice journal with duplicate invoice number although the duplicate invoice check is set to "Reject duplicates within accounting year" in the purchase ledger parameters. However for other users it is giving the expected error for the duplicate invoice.

Has anyone experienced this before and may know if/how it is related to the user? Or is it due to some other reason like related to Ledger?

Thanks

Haris

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  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    Dear Developer,

    Please check the client machine configuration like kernel version and application version. And reset the client cache file.

    This is not the case it happens normally.

    Screen-Shot-2015_2D00_05_2D00_06-at-9.50.56-AM.png

    Check the parameter again. 

  • dynamics developer Profile Picture
    dynamics developer 2 on at

    Hi Prashant,

    Thanks for your reply but I doubt that it is a client issue as we are using cloud hosted environment. So everyone uses the same client.

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    So you can reset the user cache file.

    File --> Tools --> Option --> Usage Date --> Reset

    Open client again. Other wise you need to check in code.

  • dynamics developer Profile Picture
    dynamics developer 2 on at

    I have already checked the code. I will try cleaning up the user's cache and let you know.

    Thanks

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