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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Right Click / Open in ...
Customer experience | Sales, Customer Insights,...
Suggested answer

Right Click / Open in new tab doesn't work

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Posted on by PratumLuke 5

Right click and open in new tab doesn't actually work correctly across the platform. Example below:

If I am on my activity list and I click an activity, the activity opens correctly. Great. No problem.

If I right click on that same activity in my list and choose "Open in new tab" it opens the activity list again and does not go to the activity.

Any suggestions.

I have the same question (0)
  • Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: Right Click / Open in new tab doesn't work

    Hello there, 

    What CRM version are you using? is it online or on Prem?

    Does it happens in all computers?

    what browsers are showing this behavior?

    Are you using an UCI app? 

    regards, 

    regards 

  • PratumLuke Profile Picture
    PratumLuke 5 on at
    RE: Right Click / Open in new tab doesn't work

    Online - It is the new UI that they are releasing. We got it early. It worked in the old version

    I only use on one computer but I've tried chrome, firefox and edge

    I don't know what a UCI app is

  • Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: Right Click / Open in new tab doesn't work

    ok,

    Thanks for the quick response

    Could you check in another computer?

    What's the current version that you are testing?

    UCI is how we call the new UI.

    Is happening in different views?

    Regards,

  • PratumLuke Profile Picture
    PratumLuke 5 on at
    RE: Right Click / Open in new tab doesn't work

    It is the same on any computer.

    How do I check the version?

    Happens in most views and across the platform.

  • Suggested answer
    Johao Larios Profile Picture
    Johao Larios 1,795 on at
    RE: Right Click / Open in new tab doesn't work

    Hello Pratum,

    I think that something deep could be happening over here. My recommendation is open a ticket with MSFT, seems that this will require some screensharing and active troubleshooting.

    regards,

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