Share
Report
30Hello,
I am supporting a user who is having an issue creating a PDF from Mass EFT Transmissions. I myself have no experience with the software let alone supporting it.
Here are the steps taken to create the PDF:
Open MS Dynamics GP
-MS Dynamics GP
-Tools
-Utilities
-eMailer Manager Utilities
-MAss EFT Transmission
-Checkbook ID
After this, the user selects the appropriate entry (RBC bank) and then processes this to create a PDF. The creation process finishes without any issues or errors, however, the PDF does not appear in the folder selected. It just doesn't exist. We have a 2nd PC here that follows the exact same process as listed above, but we are able to create PDF's with the 2nd PC. Both have similar hardware/software configs.
Can anyone shed some light on this? If more info is needed, please feel free to ask. I will obtain as much as possible.
Thanks,
Tal
*This post is locked for comments
I have the same question (0)
All responses (
Answers (
