Hello,
I've an issue since this morning i can't figure out ...
On my test system, it's possible to search for a contact by the FullName as usual.
On my production system, i got complains from my users because the search using the fullname was returning 0 results.
So i dig a bit to find out why, i've check the quickfind view, compared it with the same one on the Test system => Match perfect.
I checked the XHR request to find out and here we go the filter doesn't contains the condition based on the fullname:
<div id="effectiveFetchXml" requiredMask="2">
<fetch distinct="false" no-lock="false" mapping="logical" page="1" count="250" returntotalrecordcount="true">
<entity name="contact">
<attribute name="parentcustomerid" />
<attribute name="statecode" />
<attribute name="lastname" />
<attribute name="jobtitle" />
<attribute name="firstname" />
<attribute name="emailaddress1" />
<attribute name="be_country" />
<attribute name="telephone1" />
<attribute name="be_businessfunction" />
<attribute name="be_hierarchylevel" />
<attribute name="contactid" />
<attribute name="processid" />
<attribute name="lastname" />
<attribute name="firstname" />
<attribute name="parentcustomerid" />
<attribute name="jobtitle" />
<attribute name="be_businessfunction" />
<attribute name="be_hierarchylevel" />
<attribute name="telephone1" />
<attribute name="emailaddress1" />
<attribute name="be_country" />
<attribute name="statecode" />
<filter type="and">
<filter type="or" isquickfindfields="true">
<condition attribute="owneridname" operator="like" value="my contactname%" />
<condition attribute="lastname" operator="like" value="my contactname%" />
<condition attribute="jobtitle" operator="like" value="my contactname%" />
<condition attribute="firstname" operator="like" value="my contactname%" />
<condition attribute="emailaddress1" operator="like" value="my contactname%" />
<condition attribute="parentcustomeridname" operator="like" value="my contactname%" />
</filter>
</filter>
<order attribute="lastname" descending="false" />
<link-entity name="account" to="parentcustomerid" from="accountid" link-type="outer" alias="a_dc9b80f8c78146d89fd6a3b610836975">
<attribute name="statecode" />
<attribute name="be_industrysegment" />
<attribute name="be_industry" />
</link-entity>
<link-entity name="workflow" to="processid" from="workflowid" link-type="outer" alias="processidworkflowworkflowid">
<attribute name="versionnumber" />
</link-entity>
</entity>
</fetch>
</div>
I dont why this condition disapeared and to be honest i don't exactly know how to get it back.
Any ideas ?
Thanks,
Clément
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