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Repeating Dynamics 365 login screen after 2022 Wave 2

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Posted on by 39

Hi all, 
recently, maybe after the 2022 wave 2 update (I'm not sure) I noticed that on my model drive app often a popup asks to login.
Sometimes this happens several times in a few minutes.

pastedimage1665752214475v1.png

Or alternatively this popup appears:

pastedimage1665742643589v1.png

However, after clicking on the "sign-in" button, nothing useful happens:
- a new popup opens for 1 second, perhaps the authentication one, but it closes automatically, so there is no need to re-enter the credentials
- the 2 popups simply disappear and you continue to use the application.

Has anyone encountered this problem or have any idea how to fix it?

Thank you in advance!

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    RE: Repeating Dynamics 365 login screen after 2022 Wave 2

    Hey!

    Definitively, you should open a support request to Microsoft in order to investigate the underlying issue and get a solution!

    Regards

  • Kat82 Profile Picture
    10 on at
    RE: Repeating Dynamics 365 login screen after 2022 Wave 2

    I'm having exactly the same issue too. What browser are you using? Edge seems to perform better, but Chrome is definitely an issue.

  • usersm365 Profile Picture
    39 on at
    RE: Repeating Dynamics 365 login screen after 2022 Wave 2

    I use chrome, however it should work correctly on all browsers, otherwise Microsoft should specify a list of incompatibilities with some browsers

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