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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / D365 Sales Premium wil...
Customer experience | Sales, Customer Insights,...
Answered

D365 Sales Premium will not install

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Posted on by AskPatrickW 5

In D365 Apps in our Power Platform Environment, when installing "Dynamics 365 Sales, Enterprise Edition App" we get the following error:

Correlation ID
c87627b0-910f-4a8f-986d-d1ac8f82a92c

msdyn_SalesApp
NotProvided

Solution manifest import: FAILURE: The following solution cannot be imported: msdyn_SalesApp. Some dependencies are missing. The missing dependencies are :
<MissingDependencies>
 <MissingDependency><Required key="0" type="1" schemaName="quotedetail" displayName="Quote Line" solution="msdynce_Sales (9.0.4.0076)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency><Required key="2" type="1" schemaName="msdyn_forecastdefinition" displayName="Forecast definition" solution="msdyn_Forecasting (9.0.2001.3000)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency><Required key="3" type="1" schemaName="salesorder" displayName="Order" solution="msdynce_Sales (9.0.4.0076)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency><Required key="4" type="1" schemaName="msdyn_forecastrecurrence" displayName="Forecast recurrence" solution="msdyn_Forecasting (9.0.2001.3000)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency><Required key="5" type="1" schemaName="invoice" displayName="Invoice" solution="msdynce_Sales (9.0.4.0076)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency><Required key="6" type="1" schemaName="competitor" displayName="Competitor" solution="msdynce_Sales (9.0.4.0076)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency>
 <Required key="7" type="1" schemaName="productsubstitute" displayName="Product Relationship" solution="msdynce_ProductManagement (9.0.4.0066)" />
 <Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" />
</MissingDependency>
<MissingDependency>
 <Required key="8" type="1" schemaName="inv...

Error code

-2147188685
I have the same question (0)
  • AskPatrickW Profile Picture
    AskPatrickW 5 on at

    This may be the same or a related issue although it is quite old.

    community.dynamics.com/.../upgrade-of-dynamics-365-for-sales-enterprise-edition-app-fails

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at

    Hey Patrick!

    When you access the environment, does it shows "Dynamics" on the navigation bar, or "powerapps"?  When you are provisioning an environment on PPAC you're asked for environment type, Name, description. You're also asked if you would like to provision a Database (first form).  After this, you're taken to a second form that asks if you would like to deploy Dynamics Apps (and sample data).  This is a very important step:

    - Environments with a Database but no Dynamics Apps are "Dataverse environments". They don't allow deploying Dynamics apps afterwards. If you login to the environment, you should see purple theme, "power Apps" on the top and the only app deployed is "Solution Health".

    - If you provision a Database and Select an app, additional tables and solutions are deployed.  You'll see the blue theme, Dynamics 365 on the ribbon and different apps deployed.

    Best regards,

  • AskPatrickW Profile Picture
    AskPatrickW 5 on at

    That was it, thank you!

    One tiny point of clarification, for future readers.

    The answer says "when you go into the environment..."

    That refers to clicking on the environment URL on the Environment page in the Power Platform Admin Center (PPAC). That url will look likeL *.crm.dynamics.com

    Thanks Daniel !

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