When trying to add a new dependent [in the Employee Dependents window] to this Employee ID I am receiving the error message: "This record has been created since your attempt to create it. Changes won't be saved."

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Posted on by WennSoft

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When trying to add a new dependent [in the Employee Dependents window] to this Employee ID I am receiving the error message: "This record has been created since your attempt to create it. Changes won't be saved." Seems to only happen on this one Employee ID. I had all users exit GP and have replicated this in the Test company and it don’t receive this error.

FYI…the client had a server freeze last week that may have contributed to these issues.

The “Dependents” option is showing up twice under HR > Employee. When clicking on the first “Dependents” I receive the error message: "This module isn't registered. To register this module, contact your Microsoft Dynamics GP representative." Again the Test company and the Fabrikam company do NOT have this showing.

I have thus tried to run checklinks on the payroll module, but that didn't help and neither did running the dex lock dex session. Any other advice?

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soma 24,410 on at

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Run the below query after all the users logged off from GP and try again.

DELETE DYNAMICS..ACTIVITY

DELETE TEMPDB..DEX_LOCK

DELETE TEMPDB_DEX_SESSION

DELETE DYNAMICS..SY00800

DELETE DYNAMICS..SY00801

Hope this helps!!!

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Rob White 15 on at

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I had this same problem and found that when dependents are added records are inserted to table UPR00111 and this table has a trigger that inserts records into table APR_UPR00111. But if a dependent is deleted it does not get deleted from the APR_UPR00111 table and adding future dependents to this employee will fail because of a primary key error. You have to remove the record for the dependent that was deleted in the APR_UPR00111 table

delete from APR_UPR00111

from APR_UPR00111 full outer join UPR00111

on UPR00111.EMPLOYID = APR_UPR00111.EMPLOYID and UPR00111.SEQNUMBR = APR_UPR00111.SEQNUMBR

where APR_UPR00111.EMPLOYID='108511' and UPR00111.EMPLOYID is null

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tknow 817 on at

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Rob,

Thanks for posting. This solution worked for me.

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Community Member on at

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I am having the same issue. We have two Dependent options under the HR menu list - 1 option throws the error module isn't registered and the 2nd option seems to work. How do I get rid of the "extra" menu option?

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Shakil khan 507 on at

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Thanks. It solved our problem.

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