News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics GP (Archived) GP 2015 Caps Lock Message

Microsoft Dynamics GP (Archived)

GP 2015 Caps Lock Message

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

We have a Remote Desktop Services server where GP is installed and our users run the application as a RemoteApp from their computers. Recently, we've had several users saying that when they go to sign into GP, the "Caps Lock is On" message pops up, yet their keyboard clearly shows that their caps lock is not enabled. This is not happening to all of our users, just some so I'm having a hard time figuring out what's causing this.

I was hoping someone here in the forum, could shed some light on this situation. Any help is greatly appreciated it...thanks in advance for your input.

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (1)

Verified answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: GP 2015 Caps Lock Message

Tim,

Yes, you're correct...I recently found out more about this but haven't had the time to post an updated comment. I was told the same thing, this is an RDP Terminal Server issue not GP, thanks.
Tim Wappat 5,701 on at

Like (0)

Report

RE: GP 2015 Caps Lock Message

If they type into the user name field does it actually come up with CAPS in resulting text?

If you do an internet search for

CAPS LOCK inverted RDP Terminal Server

You'll find a lot a lot of content around this.

Probably not a GP issue - rather a RDP issue.

Tim

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans