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I need help with applying prepayment invoices. We have a vendor that we recently changed terms with. Our old terms were 25% prepayment with the remaining balance 60 days from the BOL date. This was easy enough because by the time we entered the final invoice, we had received the product against the PO and the remaining balance invoice was entered as a regular invoice against the PO.
Our new terms, which I just found out about yesterday, are 25% prepayment, and the remaining 75% balance to be paid before the telex release. What that essentially means is that we are now "prepaying" the entire amount before anything is physically received.
Since I did not know about the new terms until after we had paid the prepayment, I did not change the prepayment % on the PO before applying the prepayment invoice. Now I can't change the prepayment % on the PO because it has already been posted against. How do I go about posting the invoice I have for the remaining 75% balance as a prepayment invoice to the PO?
Hello,
If you not get much further traction in this forum, then please raise a support ticket via your CSP / Dynamics partner if you are not a partner yourself.
Thanks.
Oh.
If you are running NAV, then you ended up in the wrong forum.
Let me try to move the question from the D365FO to the NAV/BC forum.
Best regards,
Ludwig
Unfortunately, I cannot create a second prepayment invoice because the PO was only set up for a 25% prepayment. I managed to get a hold of one of our former account managers and he said the only way to do it is to create a prepayment credit memo and then close out the PO and create a new one as 100% prepay. Then I will need to post both prepayment invoices again. The only problem with this is there was a wire transfer applied to the first invoice back in February.
If it helps, we are running Just Food version of Dynamics NAV, which is not exactly user friendly.
Good Morning Jennifer F.,
After posting the first prepayment for 25% can't you simply create a second prepayment to add 75% and end up with a 100% prepayment.
This works fine in the standard MS demo companies.
Are you using the standard functionality or have some modifications been made to the prepayment functionality?
I am especially wondering about what you mentioned in the vendor card.
Also the screenprint that you shared looks different from what I see in a standard environment (please see below).
Can you double check with your system admins that the behavior you see is not the result of a system modification?
Many thanks and best regards,
Ludwig
Thank you for the suggestion. Unfortunately, this was the first thing I tried. The vendor is set up as a 25% prepayment, both on the vendor card and on the PO. I can change the percentage to 100% on the vendor card, but I can't change it on the PO to 100% because the first prepayment invoice has already been posted. This is the error I keep getting.
Hello Jennifer F.,
I would try creating a second prepayment invoice so that you end up with a 100% prepayment, as Mary suggested.
Would be great if you could test this and let us know whether this resolves your issue.
Many thanks and best regards,
Ludwig
Have you tried creating a new prepayment and changing the percentage to 100%? I duplicated the scenario you listed above. Posted one prepayment for 25%, and then created another prepayment and changed the 25% to 100% and it created a prepayment for the balance of the order.
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