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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error posting payment ...
Microsoft Dynamics AX (Archived)

Error posting payment journals

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Posted on by Community Member

Hi,

In AP payment journals, I have a client that has a pop-up message (see below) which has caused them to get "stuck", they can't proceed and can't exit, but I'm not sure what "reference" and "reference table ID" refer to so I don't know where to go to try and fix things.

Has anyone else had this error ?

 

Ap-error.JPG

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I have the same question (0)
  • Suggested answer
    nunomaia Profile Picture
    nunomaia 27 Moderator on at

    Try to synchronize AOT. If the error persists, you might have some error in a custom code.  

  • Community Member Profile Picture
    Community Member on at

    These fields look like custom fields.

    Please check the properties of these fields in AOT. As far as i understand, the Mandatory property might be set to Yes.

    Setting in to No should do the trick.

  • Community Member Profile Picture
    Community Member on at

    Thanks for the suggestions Nidhi and Nuno, but there is no customization to tables or  code, this is "out-of-the-box" functionality.

  • nunomaia Profile Picture
    nunomaia 27 Moderator on at

    Did you tried to sync ?

  • ZvikaR Profile Picture
    ZvikaR 190 on at

    when does the error show up? when the journal header row is created? when the user presses the "Lines" button? when trying to post?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi, the AP payment journal includes a payment reference field that you probably have not filled. Please double check how your method of payments used is set up as you can specify there that a payment ID needs to be filled. hope it helps, Ludwig

  • Community Member Profile Picture
    Community Member on at

    I went through the entire process with the user, and didn't get any error, so I'm going to assume it was some kind of database glitch that must have been resolved...... somehow.

    It's annoying though as I'd like to know what was causing it.

  • Community Member Profile Picture
    Community Member on at

    Thanks Ludwig, that was the only "reference" field I could think of also, but that wasn't the problem.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    I see.  Guess that you need to ask a developer to debug the issue as Zvika and Nuno indicated. All the best, Ludwig

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