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Microsoft Dynamics CRM (Archived)

Incoming Email configuration using Server Sided Sync (SMTP/POP3)

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Hi Guys I'm hoping you can help me out here as this is driving me crazy.

I am running CRM 2013 On Premise SP1 UR2 and I'm trying to setup email using server sided sync, in particular INCOMING email ! I have made the modifications to allow sending the credentials across non SSL(for testing) I also have a self signed SSL cert (again for testing).

I am running this as an IFD with the CRM on a different server to ADFS. Both servers have my self signed wild card cert installed as trusted root.

I have tried the incoming on both SSL and non SSL, but neither work. I have also tried to change the protocol setting from auto. I have noticed that Basic won't work without SSL, NTLM is not supported and I'm not sure about Negotiate. So maybe I must use SSL with Basic Auth ? If that is the case why does it not work with SSL enabled ? I know the cert is self signed but surely if it is trusted by both servers, then there should be no problem ?!?

Looking at the logs for the POP server I can see there are a lot of SSL handshake failures. I know the cert works as I can send email using SSL from Outlook on my desktop using the same credentials.

This leads me to think there is some problem using Server Sided Sync with a self signed cert. I have looked at many articles and forums but there are so many setup possibilities and many of them focus on Exchange.

If anyone can shed some light on this I would appreciate it.

Thanks.

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    on at

    Well lucky enough I sorted my own problem again.

    The problem I had was that I had the Incoming / Outgoing server down as the IP address and this did not correspond with the SSL cert.

    You must a FQDN as it appears on the cert. It worked fine after that.

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