Dynamics Community Forum Thread Details

SL is not creating some Shippers for Returns created in the SO (40.100.00), PO and Services.

There is no error message given. The Next Step field in the Other Information tab stated, “In process (see Shipper). However, the system did not the shipper.

The Shipper Creation Log Viewer (40.450.00) contained the batches with the error message explanation “Create Shipper' not next step on sales order.” apart from for other batches with “A shipper ID cannot be generated.”

There are some P0 batches and Service batches with the same message in the Shipper Creation Log Viewer (40.450.00)

I have checked the following:

There are no messages in the Shipper Update Log Viewer (40.460.00).

There are no Event Logs created for the batches in question.

Right Order Type were selected.

There is enough quantity to in stock

The Process Manager is turned on.

Data are not in the future.

I have also tried the following resolution suggestion:

support.microsoft.com/.../913414

support.microsoft.com/.../844568

support.microsoft.com/.../868510