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Microsoft Dynamics CRM (Archived)

Copy of production

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We are currently using CRM Online 2016. We want to create an environment that is exactly equal to production so that we can test Update 1.

I was thinking of using steps below but got feedback that "you can copy a production environment but the copied environment will be in a managed state and you can’t develop on it." That sounded quite a strange limitation. Is it true?

https://technet.microsoft.com/en-us/library/dn659832.aspx

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  • Suggested answer
    PS Profile Picture
    23,577 on at
    RE: Copy of production

    Hi Sachin,

    There is no such limitation, otherwise why would microsoft allow to copy Production to Sandbox. The URL (technet.microsoft.com/.../dn659832.aspx ) clearly states purposes of copying:

    User acceptance testing

    Upgrade testing

    Preview in production (TAP/EA)

    Training

    You do not get it as managed copy for sure, you get the copy exactly similar to what you have in production. for e.g. if you have following solution in production:

    Sales (Unmanaged)

    Service (Unmanaged)

    RibbonWorkBench (Managed)

    You copy production to sandbox and you will get following in sandbox:

    Sales (Unmanaged)

    Service (Unmanaged)

    RibbonWorkBench (Managed)

    Now when you have to have development/configuration in sandbox; go to settings>>solutions>>click on new and add all entities or components you would like to change and later move this solution to production, only if you want these changes to be made available on production

    here's a good read on solution management in CRM:

    www.inogic.com/.../solution-management-with-dynamics-crm-2016

  • Suggested answer
    Yadnyesh Kuvalekar Profile Picture
    4,102 on at
    RE: Copy of production

    Hi Sachin,

    You can ignore that warning. I have used this feature and there is no such restriction.

    But, I want to understand how will you test Update 1? Because, when you do production copy, target environment will have exact same version as your production one. So are you going to upgrade it to update 1 and test?

  • Community Member Profile Picture
    on at
    RE: Copy of production

    Yes, first copy the production to sandbox and then upgrade the sandbox environment. Is that possible?

  • Suggested answer
    Yadnyesh Kuvalekar Profile Picture
    4,102 on at
    RE: Copy of production

    Hi, yes. That's possible. You can schedule for update and once it is upgraded you can test your functionality.

  • Community Member Profile Picture
    on at
    RE: Copy of production

    If there are fixes required, can we also make changes to the sandbox environment?

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at
    RE: Copy of production

    Hello,

    We have created clone of production many time to test our patches, there is no such limitation.

    Thanks

  • Suggested answer
    PS Profile Picture
    23,577 on at
    RE: Copy of production

    Hi Sachin,

    Its possible, in my post above I have mentioned how you can do it through solution management.

    Step 1:Copy production to sandbox

    Step 2:Make changes to sandbox

    Step 3:Export solution from sandbox and import to production

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at
    RE: Copy of production

    You can do changes based on how solutions are deployed there, but it won't be a good idea to do any changes in your testing environment, you should consider of doing changes back into your existing dev environment and release solutions with fixes.

    Hope it will help.

    Thanks

  • Suggested answer
    PS Profile Picture
    23,577 on at
    RE: Copy of production

    Yes you will be able to make changes to sandbox, they may be feedback incorporation or fixes.

    So for development you should consider sandbox as your base, make changes to it and then import the solution to production environment

  • Suggested answer
    Yadnyesh Kuvalekar Profile Picture
    4,102 on at
    RE: Copy of production

    Hi Sachin,

    In below cases copy feature can be used:

    1. If you want exact replica of your production instance with data for UAT purpose.

    2. If you want exact replica of your production instance without data for Development or POC purpose. Once you copy, you can do any modifications to your target environment and once all modifications are done, through solutions you can migrate those customization to production.

    3. If for fail safe operations you want to copy production instance to sandbox and once production is upgraded, you can reset your sandbox instance.

    It basically copies database in background and creates another similar instance for you to use.

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