Finance | Project Operations, Human Resources, ...

Not able to send emails

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Posted on by jeffgreenrc

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Hello,

I would like to send custom email messages from current logged in user when certain fields in PO is updated.

I know that Alerts can be used, but in it, I will have to fix the service account or specific user account to always send an email. This we don't want. I want to send email from curreng logged in user.

I have used SysEmailTable::sendEmail() method to send email from email distribution batch and used Microsoft Graph API. I am stuck and getting this error:

I can confirm the Microsoft Graph API has correct permission since I am able to send email through print management using email as destination.

Any kind of pointers would be appreciated.

Thanks

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Dynamics 365 Finance

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Layan Jwei 8,165 Super User 2026 Season 1 on at

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Can you show us your code please?

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jeffgreenrc 255 on at

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I have used OOB method to send email.

SysEmailTable::sendMai(
SysEmailTable.EmailId, // Email template ID.
SysEmailTable.DefaultLanguage, // Language
[ReceipientAddress], // To email.
ValueParameterMap, // Map object type parameters to replace in template
null, // No attachment
null, // no xml
false, // Use email distribution batch
curUserId()); // Sender - Current user

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André Arnaud de Cal... 303,714 Super User 2026 Season 1 on at

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Hi Jeff,

Is the emailing through print management using the same user account as the current user? If not, you can check settings in Microsoft 365 admin center if the account can be used to send email on behalf of.

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jeffgreenrc 255 on at

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Thanks Andre and Layan for your responses.

Is it all possible to send email from current logged in user by avoiding "Send As and Send on Behalf" ?

Let me know how to achieve this. Looking forward for the guidance.

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André Arnaud de Cal... 303,714 Super User 2026 Season 1 on at

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Hi Jeff,

In this case, Dynamics 365 will send the email on behalf of, so you can't bypass this option in Microsoft 365 admin center.

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jeffgreenrc 255 on at

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I dont want to use service account, I want to send email from current logged in user.

If this is a known limitation to not be able to send email from current loggin user, then pls provide Microsoft documentation.

if its possible to send from current user, then how can i achieve it. Any user account setting I need to in azure or office admin?

Thanks

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Suggested answer

André Arnaud de Cal... 303,714 Super User 2026 Season 1 on at

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Hi Jeff,

Enclosed you will find documentation about setting up email in Dynamics 365 F&O and what pre-requisites are required for the user's email settings to be able to send emails: Configure and send email - Finance & Operations | Dynamics 365 | Microsoft Learn

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Vahid Ghafarpour 12,228 Super User 2026 Season 1 on at

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