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Microsoft Dynamics CRM (Archived)

Odd scenario when user/date stamps changes on history notes

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Posted on by 85

I have an issue with notes on a custom entity. Once a user adds a new note, all user/date stamps on previous notes on this record would change to the current user/date stamp. These users don't have write and delete rights for the Note entity, which means that any previous notes are blocked for editing/deleting. Any idea for cause of this issue and how to fix would be greatly appreciated.

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    razdynamics Profile Picture
    17,308 User Group Leader on at

    Hi Chan

    has this always been the behaviour of the custom entity, can you check the cascade rules on the custom entity?

  • ChanTo Profile Picture
    85 on at

    Thanks Raz for the reply. We didnt really use the notes on this entity till recently. The cascading is now set to Parental, I assume this is the issue. would changing it to Cascade None save the issue?

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