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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / This mailbox is disabl...
Microsoft Dynamics CRM (Archived)

This mailbox is disabled for the mail processing

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Posted on by Ammar Zaied 1,670

Hi,

i have a mailbox approved but always the same message "This mailbox is disabled for the mail processing" !

i do no why, any idea ?

*This post is locked for comments

  • Ammar Zaied Profile Picture
    Ammar Zaied 1,670 on at
    RE: This mailbox is disabled for the mail processing

    the log file contains errors :

    Web Service Plug-in failed in SdkMessageProcessingStepId: {D0CABB1B-EA3E-DB11-86A7-000A3A5473E8}; EntityName: email; Stage: 30; MessageName: DeliverIncoming; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Une exception a été levée par la cible d'un appel.
   à System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   à System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   à System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   à System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
   à Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
   à Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
   à Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: Microsoft.Crm.BusinessEntities.CrmDuplicateRecordException: Cannot insert duplicate key.
   à Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
   à Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
   à Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
   à Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
   à Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext)
   à Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.CreateWithInvocationSource(BusinessEntity entity, Int32 invocationSource, ExecutionContext context)
   à Microsoft.Crm.BusinessEntities.BusinessProcessObject.Create(IBusinessEntity entity, ExecutionContext context)
   à Microsoft.Crm.Common.ObjectModel.GenericActivityServiceBase.Create(IBusinessEntity entity, ExecutionContext context)
   à Microsoft.Crm.Common.ObjectModel.CommunicationActivityServiceBase.Create(IBusinessEntity entity, ExecutionContext context)
   à Microsoft.Crm.Common.ObjectModel.EmailService.SetRecipientsAddAdditionalAttributeAndCreate(AddressEntry[][] allResolvedAddressEntries, Email email, Entity emailDeltaEntity, String traceSubject, ExecutionContext context)
   à Microsoft.Crm.Common.ObjectModel.EmailService.Deliver(Boolean userPromote, Guid emailId, String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Guid campaignResponseId, Entity emailDeltaEntity, ExecutionContext context, Boolean validateBeforeDeliver)
   à Microsoft.Crm.Common.ObjectModel.EmailService.DeliverIncoming(String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Entity extraProperties, Boolean validateBeforeCreate, ExecutionContext context)
Inner Exception: Microsoft.Crm.BusinessEntities.CrmDuplicateRecordException: Cannot insert duplicate key.
   à Microsoft.Crm.BusinessEntities.BusinessProcessObject.DbCreate(IBusinessEntity entity, ExecutionContext context)
   à Microsoft.Crm.BusinessEntities.BusinessProcessObject.DoCreate(IBusinessEntity entity, ExecutionContext context)
    Process:CrmAsyncService |Organization:c2efbba7-deb6-432d-bf9d-7d25cbc4974c |Thread:   95 |Category: Exception |User: 2e2144f1-5a03-4cc0-92bf-f800644c8650 |Level: Error |ReqId: fac22f77-86ef-46d1-bad1-6abfe964afb9 | CrmException..ctor  ilOffset = 0x7
	at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x7
	at CrmException..ctor(String message, Exception innerException, Int32 errorCode)  ilOffset = 0x5
	at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF
	at RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0xF7
	at RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)  ilOffset = 0x1E8
	at Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)  ilOffset = 0xBB
	at Activator.CreateInstance(Type type, Object[] args)  ilOffset = 0xA
	at VersionedPluginProxyStepBase.WrapExceptionToThrow(CrmException exception)  ilOffset = 0xA5
	at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
	at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
	at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
	at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
	at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
	at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)  ilOffset = 0x1F1
	at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x2D
	at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x26
	at InprocessServiceProxy.ExecuteCore(OrganizationRequest request)  ilOffset = 0x34
	at IncomingEmailProviderBase.DeliverMessageInternal(EmailMessage emailMessage, Boolean validateBeforeCreate)  ilOffset = 0x1B7
	at IncomingEmailProviderBase.DeliverMessage(EmailMessage emailMessage, Boolean validateBeforeCreate)  ilOffset = 0x19
	at ProcessAllMessagesStep.Execute()  ilOffset = 0x1D4
	at POP3ProcessingStep.Execute()  ilOffset = 0x11
	at Pop3IncomingEmailProvider.ReceiveEmails()  ilOffset = 0x3E
	at IncomingActivityProviderBase.Run()  ilOffset = 0x42
	at MailboxEmailOperation.PerformOperation()  ilOffset = 0x2C
	at MailboxOperationBase`1.Execute()  ilOffset = 0xAA
	at MailboxProcessingOperation.PerformOperation()  ilOffset = 0x1A
	at MailboxOperationBase`1.Execute()  ilOffset = 0xAA
	at MailboxOperationCommand.InternalExecute(MailboxAsyncEvent asyncEvent)  ilOffset = 0x64
	at AsyncCallbackHandler`2.ResumeExecution(IAsyncEvent asyncEvent)  ilOffset = 0x56
	at AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)  ilOffset = 0xAA
	at PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)  ilOffset = 0x144
	at AsyncEventOperation.<.ctor>b__2(IServiceOperation operation)  ilOffset = 0x0
	at FaultToleranceBehavior.Execute(ServiceOperationAction operation, IServiceOperation operationParameter)  ilOffset = 0x18
	at MonitoredOperation.Execute()  ilOffset = 0xD
	at ThreadPoolQueueExecutionEngine.InvokeNextOperationInThreadPool(Object state)  ilOffset = 0xC
	at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70
	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x4
	at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()  ilOffset = 0x0
	at ThreadPoolWorkQueue.Dispatch()  ilOffset = 0xA2


    >MessageProcessor fail to process message 'DeliverIncoming' for 'email'.
[2016-04-22 10:18:41.826] Process:CrmAsyncService |Organization:c2efbba7-deb6-432d-bf9d-7d25cbc4974c |Thread:  105 |Category: Exception |User: 2e2144f1-5a03-4cc0-92bf-f800644c8650 |Level: Error |ReqId: a12ee686-8d87-4ae9-afd2-0a29f1b756f3 | CrmException..ctor  ilOffset = 0x30
	at CrmException..ctor(String formattedErrorMessage, Int32 errorCode, Object[] arguments)  ilOffset = 0x30
	at EmailService.CheckForEmailAcceptance(String subject, ExecutionContext context, TrackingManager trackingManager, AddressManager addressManager, AddressEntry[][] allAddressEntries, Entity extraProperties)  ilOffset = 0x52
	at EmailService.Deliver(Boolean userPromote, Guid emailId, String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Guid campaignResponseId, Entity emailDeltaEntity, ExecutionContext context, Boolean validateBeforeDeliver)  ilOffset = 0xCE
	at EmailService.DeliverIncoming(String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Entity extraProperties, Boolean validateBeforeCreate, ExecutionContext context)  ilOffset = 0xB8
	at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF
	at RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)  ilOffset = 0x25
	at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0x89
	at LogicalMethodInfo.Invoke(Object target, Object[] values)  ilOffset = 0x4F
	at InternalOperationPlugin.Execute(IServiceProvider serviceProvider)  ilOffset = 0x57
	at V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)  ilOffset = 0x200
	at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
	at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
	at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
	at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
	at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
	at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)  ilOffset = 0x1F1
	at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x2D
	at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x26
	at InprocessServiceProxy.ExecuteCore(OrganizationRequest request)  ilOffset = 0x34
	at IncomingEmailProviderBase.DeliverMessageInternal(EmailMessage emailMessage, Boolean validateBeforeCreate)  ilOffset = 0x1B7
	at IncomingEmailProviderBase.DeliverMessage(EmailMessage emailMessage, Boolean validateBeforeCreate)  ilOffset = 0x19
	at ProcessAllMessagesStep.Execute()  ilOffset = 0x1D4
	at POP3ProcessingStep.Execute()  ilOffset = 0x11
	at Pop3IncomingEmailProvider.ReceiveEmails()  ilOffset = 0x3E
	at IncomingActivityProviderBase.Run()  ilOffset = 0x42
	at MailboxEmailOperation.PerformOperation()  ilOffset = 0x2C
	at MailboxOperationBase`1.Execute()  ilOffset = 0xAA
	at MailboxProcessingOperation.PerformOperation()  ilOffset = 0x1A
	at MailboxOperationBase`1.Execute()  ilOffset = 0xAA
	at MailboxOperationCommand.InternalExecute(MailboxAsyncEvent asyncEvent)  ilOffset = 0x64
	at AsyncCallbackHandler`2.ResumeExecution(IAsyncEvent asyncEvent)  ilOffset = 0x56
	at AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)  ilOffset = 0xAA
	at PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)  ilOffset = 0x144
	at AsyncEventOperation.<.ctor>b__2(IServiceOperation operation)  ilOffset = 0x0
	at FaultToleranceBehavior.Execute(ServiceOperationAction operation, IServiceOperation operationParameter)  ilOffset = 0x18
	at MonitoredOperation.Execute()  ilOffset = 0xD
	at ThreadPoolQueueExecutionEngine.InvokeNextOperationInThreadPool(Object state)  ilOffset = 0xC
	at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70
	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x4
	at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()  ilOffset = 0x0
	at ThreadPoolWorkQueue.Dispatch()  ilOffset = 0xA2



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