Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

quick create form partially displayed after being used one time

Posted on by 350

HI, good morning. I would appreciate your advise with the following scenario.:

* Dynamics 365 OnPremise version 8.2.2.112

* Separated roles: 1 front end server, 1 backend server (SQL, Async and Sandbox services)

* ADFS and IFD configured and working

The problem is when any quick create form is used in the browser, it is displayed fine the first time. However, any additional attempt to use it in order to quick create a record, only produces a partially displayed form in the top of the window, with no fields at all. It is necessary to fully reload the page in the browser in order to use Quick Create forms again.

I found the problem using Chrome version  66.0.3359.181. Firefox 60.0.1 and Safari Version 11.1.1 (13605.2.8) do not have the problem. However, using firefox is not an option. I tried clearing the cache browser, removing any extension and resetting the browser to the original settings but the problem remains.

I know this could be a problem specific with Chrome but any ideas are much appreciated.

Xavier

*This post is locked for comments

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: quick create form partially displayed after being used one time

    HI Xavier ,

    Yes seems this is Microsoft bug for particular release , I think there is two options either you can upgrade your CRM instance with latest one  or you can work with internet explorer.

    You can also see some unsupported way for temporary fix , please have a look.

    community.dynamics.com/.../272462

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans