web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Unanswered

Print receipt to PDF from CPOS

(0) ShareShare
ReportReport
Posted on by 437

Hi,

I'm trying to setup CPOS to print receipt to PDF.

I've installed the hardware station, configured it in the store and paired it in the CPOS.

In hardware profile I've setup Windows driver printer and set the device name as "Microsoft Print to PDF", but CPOS keeps throwing error "No active hardware station is available."

I've tried the same hardware profile with MPOS, and it is printing the receipt to PDF.

Is it possible to print receipt to PDF in CPOS?

Thanks.

  • N_peter Profile Picture
    75 on at

    Esther,

    We did this but it was completely outside of the context of hardware station. We had issues with trying to print to PDF via hardware station and had to abort that approach. I cannot confirm if it's technically not supported, but we could not make this option work for us.

    Instead, we had the receipt generate a new browser window and then the print functionality of the browser came into scope to support the actual printing of the receipt.

    Validate your solution plan here - docs.microsoft.com/.../retail-peripherals-overview

    Flow went like this

    - Complete transaction

    - Receipt preview open a new browser window where you could print to your available printers (PDF, network printer, etc...) without the need of a hardware station.

    - We extended the journal to also be able to reprint by opening a browser window and repeating what was listed above.

    I hope this helps

  • Martina Profile Picture
    40 on at
    Hi,
    pretty old topic, but we are facing a similar requirement of printing on A4 windows printer from Store Commerce for Web.
    Did you manage to print PDF document?
     
     
    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 105 Super User 2026 Season 2

#2
Aayush Tiwari Profile Picture

Aayush Tiwari 79

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 73 Super User 2026 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans