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Shopify Connector - Unable to create sales order and invoice from Shopify order

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Posted on by AA-15101430-0

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Hi,

I am running into an error when attempting to invoice Shopify orders in BC. I am syncing orders that are already paid and fulfilled in Shopify. The last step in my workflow is to invoice them in BC.

I am able to import the orders to BC and I can see that the 'Fulfillment Status' shows 'Fulfilled'. The issues begin when I try to create either a sales order or invoice from the Shopify order. I have tried the following actions from the BC Shopify Orders page:

Home > Create Sales Documents: I see an error on the order that say something like " 7:45:06 AM The Report Setup does not exist. Identification fields and values: Primary Key=''".

Order > Sales Order: The error says "Sales Order No. must have a value in Shopify Order Header: Shopify Order Id=5782702522416. It cannot be zero or empty."

Order > Sales Invoice: The error says "Sales Invoice No. must have a value in Shopify Order Header: Shopify Order Id=5782702522416. It cannot be zero or empty."

Any ideas what I am doing wrong here?

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Dynamics 365 Business Central

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gdrenteria 12,290 Most Valuable Professional on at

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Shopify Connector - Unable to create sales order and invoice from Shopify order

Hi

You could also check the official Shopify group in case it helps you in any way.

Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Shopify Connector for Business Central : New Conversations (yammer.com)

Best

GR
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Khushbu Rajvi. 4,744 on at

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Shopify Connector - Unable to create sales order and invoice from Shopify order

Check if Shopify orders have values in Sales Order No. and Sales Invoice No Field.

Hope this helps: https://community.dynamics.com/blogs/post/?postid=8a6527fe-5752-44be-b47b-4668d6283a14

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