Plugin succeeds but no action

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Posted on by Davyjones

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Hi,

I have created a plugin that will trigger on Create and Update, the plugin succeeds which i can see from the system jobs and there is no error but the activity that the plugin is intended to do it not working. I am not even sure how to debug this as there is no error too to use the profiler.

please help.

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Community Member on at

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RE: Plugin succeeds but no action

Is it sync or async?

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Davyjones 1,299 on at

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RE: Plugin succeeds but no action

Async

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Davyjones 1,299 on at

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RE: Plugin succeeds but no action

I tried changing it to Sync, even then in system jobs its success but the actual functionality of the plugin is not performed.

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abdulghaffar164 385 on at

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RE: Plugin succeeds but no action

Hi Davyjones

You can create log entries and see if the plugin has the required input data to perform that activity? I suspect there is a condition check based on which plugin performs the activity.

You can simply create a record of a log entity as follows.

Entity log = new Entity("new_log");]
log["new_msg"] = "Log Message";

_service.Create(log);

This way you would be able to trace the values.

I hope this would help you.

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Joe Gill on at

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RE: Plugin succeeds but no action

Hi,

You could throw an exception in your code to debug it.

Otherwise add tracing statements to help find the problem

joegilldotcom.blogspot.ie/.../tracing-in-dynamics-crm-custom.html

hth

Joe

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Nuno 2,005 on at

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RE: Plugin succeeds but no action

Hi,

Here you may find out how to debug plugins with plugin registration tool:

www.engagesoftware.com/.../how-to-debug-a-plugin-in-dynamics-crm-2015-online

Additionally, if you're using CRM 2015 update 1 or an earlier version you may use tracelog:

www.magnetismsolutions.com/.../ahmed-anwar&;s-blog/2015/06/04/tracing-and-logging-plugins-in-dynamics-crm-2015-online

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Davyjones 1,299 on at

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RE: Plugin succeeds but no action

Hi Abdul,

Thanks very much

I strongly believe what you said could be a reason, i am new to these plugins and i am not sure where i should have the above code in my plugin, and where should i go to read the logs. please help.

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Davyjones 1,299 on at

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RE: Plugin succeeds but no action

Hi Joe,

Thanks for your response, i am not sure how to throw an exception and get it in tracing, all my plugin does is all a webservice appending the opportunity Id .

kindly help

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Davyjones 1,299 on at

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RE: Plugin succeeds but no action

Hi Nuno,

Thanks you, but to use the profiler there should be an error, but i am not getting any error at all the plugin just succeeds.

Thanks

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Joe Gill on at

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RE: Plugin succeeds but no action

Hi,

If you read the link I posted it tells you how to add Tracing logs to your code and how to view them

http://joegilldotcom.blogspot.co.uk/2016/07/tracing-in-dynamics-crm-custom.html#more

If your code is not throwing an exception then your cannot capture it to debug. In which you should add the throw statement to your code to force an exception

Joe

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