web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Issue when importing solution

(0) ShareShare
ReportReport
Posted on by 35

Hi everyone, I am posting this question for one of my team members who is facing issue when importing a solution. The error screenshot is attached below. Does anyone know what is causing this error or how to fix it? I would appreciate any guidance or suggestions. Thank you. 

I have the same question (0)
  • Abdul-Shahied Shahid Profile Picture
    35 on at
    RE: Issue when importing solution

    Hi a33ik Ekin  Thanks for you interest, also I was searching for that dependency but couldn't find it.

    My dev solution doesn't have that solution(msft_EnableRetenctionConfiguration). I am sharing SS of solutions in dev environment below if it can help you further to get the issue. 

    Is there any tool that I can use to check if my solution depends on another solution?

    One more thing that I think should be shared here is that I can install this solution to a new trial environment, in that trial environment we just need to have Sales application because our solution depends on Sales app (we are using Marketing List entity in our solution). 

  • Suggested answer
    Eiken Profile Picture
    on at
    RE: Issue when importing solution

    Hi,

    Please import this solution to your environment or delete the dependence.

    Please check the following link about missing components.

    Import of solution fails due to missing components - Dynamics 365 Sales | Microsoft Learn

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Issue when importing solution

    Hello,

    Based on the message your source environment contains "msft_RetentionEnabledConfigurations" solution components of which are referenced in the solution your colleague is trying to export/import. Destination environment doesn't have that solution installed.

    In order to solve the issue colleague will have to import the mentioned solution and import their solution again or remove the dependencies on the mentioned solution.

    Good luck.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
DAnny3211 Profile Picture

DAnny3211 433

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 137 Super User 2025 Season 2

#3
Martin Dráb Profile Picture

Martin Dráb 67 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans