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Checks not printing address with 3 lines

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Posted on by AT-07051829-0

When we cut manual checks and print them out, the check is only printing out the first two lines instead of the full three lines that we have for the vendor.

Example address:
123 Apple Street
Suite 100
Los Angeles, CA 99999

When we print a check for this vendor, the check only has

123 Apple Street
Suite 100

The last line with city, state, and zip code is omitted. Are we missing a setup piece, or can we only print 2 line addresses for checks?

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Kevin Xia Microsoft Employee on at

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Hi,

If your checks are only printing the first two lines of the address, it might be due to a configuration setting. To address this issue, follow these steps:

1.Check settings: check the printer settings and the check printing configuration.

2.Select the Appropriate Payment Format: Locate and select the payment format that you are using for your checks.

3.Adjust Address Line Configuration: Within the selected payment format, there should be settings related to the address format. You can adjust the number of lines to print for the address. In your case, it seems like you need to configure it to print three lines.

Best regards,

Kevin

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AT-07051829-0 10 on at

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Hi Kevin,

Could you clarify if any of these settings are within D365, or is it all within our local printer settings? If there's setup we need to check in D365, can you provide the navigation path for the configuration and parameters that I would need to review?

Thanks!

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