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How to add a tab to case entity for related records.
Hi Bigred57,
By default, you can search kb articles in case form:
and you can link any articles to current case:
Then you can view the related kb articles in the sub-grid:
Hello,
Please refer below article where it is shown, how to configure Knowledge search on the case form.
docs.microsoft.com/.../add-knowledge-base-search-control-forms
Thank you,
Amit Katariya.
Please mark this as verified if it helped you to resolve your issue.
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