I am setting up the CRM 2013 Outllook Client for an on-premises solution. New installation; not an upgrade. Outlook 2010 is being used.
The CRM Outlook Client installed fine and am able to access the CRM Configuration dialog within Outlook. Entering the server URL and test connection works. The organization list is populated correctly (a single Org is all that is available).
However when pressing Ok, I then get the error "The specified Microsoft Dynamics CRM server address (URL) is not responding.
The stack trace in the log file shows the following:
09:53:26|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
09:53:26|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
09:53:27| Error| Exception : Metadata contains a reference that cannot be resolved: 'http://cjpiacrmdev01:8080/CJPIADev/XRMServices/2011/Organization.svc?wsdl'. at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.OrganizationServiceConfiguration..ctor(Uri serviceUri)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProvider(Uri endPoint, Credential credentials, AuthUIMode uiMode, Uri webEndPoint, IClientOrganizationContext context, Form parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerInfo.LoadUserId()
at Microsoft.Crm.Application.Outlook.Config.ServerInfo.Initialize(Uri discoveryUri, OrganizationDetail selectedOrg, String displayName, Boolean isPrimary)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadDataToServerInfo()
at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__2(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
09:53:27| Error| Exception : Unable to connect to the remote server at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
I've gone through the Troubleshooting Wizard. No luck.
Suggestions?
