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Small and medium business | Business Central, N...
Suggested Answer

Next counting start date sometimes calculated wrong...

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Posted on by 10

Hello all,

We have a handful of items that are counted every single day right now. I have been running these daily counts for about 2 months now. These items have a physical inventory counting period set as 'DAILY' which I defined as 365 counts per year, which is 1 per day. 

The count is done the same daily by creating a physical inventory order, loading the items in by 'calculating the counting period' and selecting all the 'DAILY' items, then creating a recording, counting, finishing the recording and then finishing and posting the physical inventory order.

The problem is that every so often the 'next counting start date' is calculated wrong. It usually increments the next counting start date by 1 day after each count, so the next day all the items show they need to be counted again. But sometimes it will add a day and thus will not show as needing to be counted the following day. 

For example, today (11/11/21), I just finished the count and instead of setting the next counting start date to 11/12/21, it set it to 11/13/21 therefore skipping a day. This seems to happen randomly. Screen-Shot-2021_2D00_11_2D00_11-at-2.15.15-PM.png

Sometimes I will go weeks without it happening, and sometimes it will happen twice in one week. I thought there might be some sort of time zone difference or something like that but I have completed the counts at all times during the day. In the morning, in the late afternoon, etc and they have all incremented the day by 1 just like it should. Then suddenly, like today, it will increment it by 2 for no reason I can find. 

The obvious issue is that I have now developed the habit of clicking into many item cards after every count to verify the next date was calculated correctly which it sometimes is not. Also I have noticed other odd behavior with those dates. I have monthly counts that are counting periods set to 12 counts per year that seem to work correctly. I'll create a new item and set it to a monthly count, and it will immediately show I need to count that item this month. But then I have weekly and bi-weekly counting periods that will not behave the same. Setting a new item to weekly (52) or bi-weekly (26) will set the next count start date farther out in the future to the start of the next period and not the current period. So setting a new item to weekly will not show that I need to count that item this week, it will set the date to the next week for its first count. And I am limiting this to newly created items because changing the counting period on items that already have another counting period set is having some very bizarre behavior. 

Has anyone else seen this happen or have a solution or just any other notes like does anyone know specificially how these dates are calculated and is it possible to manually change any of these dates? Also is there a way to change the counting period on items that already have a different counting period set in a way that isn't going to take hours clicking thru each item card? I set about 500 items to a monthly period and need to change them to bi-weekly, but you can only mass set a counting period to items that don't already have one set using the excel export method. Trying to change one will not work with excel because of the pop up message so the only way that it seems to do it is to go into each item card and changing it, but now that is made even more difficult because business central will no longer remember that I want the 'warehouse' menu expanded when opening an item card.

Sorry for the long post but I have come to the unfortunate conclusion that just maintaining my old massive excel sheet with manual entries is quicker and easier and I at least know I won't skip something. There doesn't seem to be an easy way to verify nothing is getting skipped or missed when it shouldn't.

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Is this something you see in CRONUS company as well (unmodified database)? Feel free to raise it but we usually request some sort of repro in standard if possible.

    Thanks.

  • Suggested answer
    Community Member Profile Picture
    on at

    Jenny,

    Please look at the Base Calendar you have created for the Company. If your Calendar shows various days as weekends or holidays it will push the date. Now I did test the same thing in my CRONUS play company, US version, and could not recreate. Can you test this in your version to make sure it does work as expected and we can eliminate if someone added a customization effecting the date calculation.

    Thanks,

    Steve

  • jennys_oats Profile Picture
    10 on at

    I have looked at the base calendars and there is nothing defined in there.

    I have been testing with the CRONUS company and so far there is no issue but like I said, it seems to be fairly random. There was a whole month or more where it didn't happen once.

    Anyways I will keep testing it with the CRONUS company each day and we will see what happens. I might go back and see if I can pin down the exact dates that were skipped and see if there are holidays or something special or anything at all that I can see in there.

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Must be frustrating for you, but keep us posted about your findings.

    Thanks

  • jennys_oats Profile Picture
    10 on at

    I am going to close this thread now.

    I really tried to use it and get it to work, but it just doesn't work. And it is way too frustrating and clunky to use. Today I have been clicking thru items with 'next counting start dates' way in the past for daily items. They haven't been counted in forever, and that is because they simply no longer will populate on a list when calculating a counting period. They are gone. Why? Who knows.

    Also over the last month or so the DAILY period is causing different items to generate different dates. Some items have a 'next counting start date' equal to the 'next counting end date'. And then there are items that have the 'next counting end date' as 1 day after the 'next counting start date'. Why ? All of these items were set up the exact same at the same time. But the process of counting them breaks the counting system.

    But for all I know maybe they did all they could to make this system work and it is just too hard of a problem. Dates can be confusing for some people.

    Also: 

    Image-3_2D00_28_2D00_22-at-10.47.jpg

  • Suggested answer
    MahGah Profile Picture
    15,529 on at

    Hi

    Maybe you already answered this question and I missed that.

    Do you have any SKU setup? If yes can you check SKU card?

    If you have SKU then system uses SKU for populate the list and update the next counting.

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