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We ran into a situation where our users are entering both a positive and negative quantity on an SOP Invoice in GP.
For example, if a product is not being returned physically but there was an incorrect price on the original invoice it is less steps in GP to use a singular SOP Invoice and enter the originally invoiced quantity as a negative on line 1 and then a positive on line 2 with the corresponding adjusted pricing so that the net effect to inventory is zero but the adjusted pricing is whatever you need it to be.
We have found in this case that the positive invoice line correctly shows up in the Allocated quantity fields when using the the item quantity inquiry however the negative line quantity does not have any effect on the inventory balances.
This results in an incorrect Available quantity because the negative line is not taken into account. I would think the Allocated values in this case would acutally be net zero since the lines cancel each other out.
After posting the transaction the problem goes away.
So my question is, is this a bug or is this the expected behavior and if it is the expected behavior does anyone know why since it seems that the system handles this situation incorrectly.
Thanks for any help.
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