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Hello,
I have a client with an Avaya telephone system interested in integratation of his phone system with GP. Has anyone done such modifcation to GP?
Regards,
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Hi Morris,
Have you found a solution for this? If not yet or are still in the market to integrate Avaya, you can check out a company called Tenfold. Tenfold offers seamless integration for Avaya as well as over 150 phone systems and CRM applications. They offer features such as call pop up, advanced analytics click to call and much more. You can check their list of integrations on the link below.
I found this company on the internet.
http://www.inin.com/ProductSolutions/Pages/Microsoft-Integrations-Dynamics-GreatPlains.aspx
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