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Customer experience | Sales, Customer Insights,...
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Has anyone tried moving gif in email?

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Posted on by 20

What is the best way to insert Gif (moving image) in Dynamics Marketing? Image, image URL or video? 

Anyone who tried it? How did you do? 

  • JohannaJ Profile Picture
    JohannaJ 20 on at
    RE: Has anyone tried moving gif in email?

    Hi Leah,

    Thanks, that helped a lot!

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Has anyone tried moving gif in email?

    Hi JohannaJ,

    I would suggest you upload the GIF image into marketing content directly, then use it in the email.

    https://learn.microsoft.com/en-us/dynamics365/marketing/upload-images-files 

    The images you use must be available publicly on the internet so your emails and pages can access and display them.

    Though you could host your images anywhere, one convenient place to keep them is in the Dynamics 365 Marketing image library, which stores the images, hosts them publicly, and provides an image browser that helps you find and place them while working in Dynamics 365 Marketing.

    And GIF format image is supported to upload:

    pastedimage1666232069234v1.png

     Note: The maximum file size for uploaded images is 5 MB.

    Test:

    (1) Upload GIF image to content

    pastedimage1666235192677v2.png

    (2)Insert it to email

    pastedimage1666235266908v3.png

    pastedimage1666235569800v4.png

    (3)Result:

    Result.gif

  • RvdW1990 Profile Picture
    RvdW1990 130 on at
    RE: Has anyone tried moving gif in email?

    Hi,

    You can upload animated .gifs in Dynamics Marketing. Never tried it in email though, but I would suggest using Image.

    Kind regards,

    Renée

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