Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Record Is Unavailable - CRM online

(0) ShareShare
ReportReport
Posted on by

I have this error when i try and move an opportunity along a business process 

This has only occurred once i updated CRM online and only affects 30% of opportunity records

log

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: new_bpf_064d7c19f6214f2bb96863c1e44ca58e With Id = 0311bf82-3272-4ae1-a3c8-7eb560c4e5d2 Does Not ExistDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>5cd69829-3f73-42ee-888c-2125c7be942b</ActivityId>
<ErrorCode>-2147220969</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>new_bpf_064d7c19f6214f2bb96863c1e44ca58e With Id = 0311bf82-3272-4ae1-a3c8-7eb560c4e5d2 Does Not Exist</Message>
<Timestamp>2017-06-01T08:56:49.9556957Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>

Any ideas

*This post is locked for comments

  • Suggested answer
    RE: Record Is Unavailable - CRM online

    Hi,

    Refer to this article. I experience the same issue after the upgrade:

    community.dynamics.com/.../668925

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,205 on at
    RE: Record Is Unavailable - CRM online

    It is clear from the message that the record that you are trying to access doesn't exit.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans