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Customer experience | Sales, Customer Insights,...
Suggested answer

Teams-Webinars Options

Posted on by 110

Hello,

i have 2 dynamics Marketing systems and want to create a Teams-webinar within marketing. 

In my second system its not possible to configure the details of the Teams-Webinar like in the screenshot below, but dthe system does not give me the options. It does not display these new fields:

Live_2D00_Webinars.png

Does anyone know what the problem is? Does it have to do with the rights of the user?

Kind regards

  • AriaConsulting Profile Picture
    AriaConsulting 2,655 on at
    RE: Teams-Webinars Options

    Did someone do an upgrade of the Dataverse instance for the Teams instance that isn't providing the webinar option?  If so, I went around and around with MS support about this, getting bounced between Dataverse support and Teams support.  Finally, yesterday, a support rep from Teams support did some sort of background reset process that restored the webinar options after unassigning the license in M365 admin, and then after their reset, reassigning the license.

    If you're CERTAIN that isn't the case, then have you checked your meeting policies to ensure they are setup correctly?  And run the PS commands to ensure everything is turned on?

  • MarioKraus Profile Picture
    MarioKraus 110 on at
    RE: Teams-Webinars Options

    Hi,

    I would like to add another point to this post that directly restricts the use of Teams webinars as well.

    In a second system where I am also a system administrator, it is not possible to select teams webinars. Here is a screenshot, in german, but i guess you can see the issue:

    pastedimage1627641828272v1.png

    The system is up to date.  This error seems to occur again and again.

  • MarioKraus Profile Picture
    MarioKraus 110 on at
    RE: Teams-Webinars Options

    Hi,

    no this option is not aviable...

    pastedimage1627641352601v1.png

    Welche schritte muss ich vornehmen um diese Optionen zu sehen?

    Thanks

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Teams-Webinars Options

    Hi,

    Have you enabled the option - Change meeting options?

     pastedimage1627289028164v1.png

    If yes, please provide the screenshot of the one which does not display the options instead of the normal one.

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